Return & Exchange Policy

• All items purchased can be exchanged for items of equal or greater value with no time limit.
• One does NOT have to spend double or triple the amount of money -- the exchange is simply at equal or greather value.
• The only items that cannot be returned are custom built items and services rendered.

Warranty information

• Jewelry items bought from The Diamond Vault are warrantied for any labor issues that include but are not limited to re-tipping prongs, polishing, rhodium plating, fixing broken shanks and broken heads.
• Cleanings and checking of prongs and the ring are free and encouraged.
• The warranty is free and is included with any jewelry item that is purchased from us.
• The warranty is good throughout the lifetime of the jewelry item.
• The warranty does not cover the loss of a jewelry item's center diamond or any side diamonds that are individually over 1 Ct. in size. The customer's optional insurance policy through his/her homeowner or other jewelry policy will protect you from this catastrophic and highly unlikely loss.